Passengers traveling via trains can now track their PNR status and real-time train journey details on WhatsApp as well. This feature was earlier available on ticket booking apps and sites, but now it is more convenient by being available on WhatsApp.

Passengers receive a PNR, which is a special number after they purchase a ticket. PNR comprises information about passengers and their itineraries as well as whether a ticket is confirmed

The feature to get travel-related details on WhatsApp was the idea of a Mumbai-based start-up- Railofy. It enables the passengers to check their journey status through one tap and get all the details on WhatsApp

The application enables passengers to access IRCTC ticket services including PNR status approximately 10–20 times before the departure date.

On a WhatsApp number, passengers may access all the functions, including their PNR status in real-time, receive regular updates, and view the live train operation status.

1. You will have to save Railofy's WhatsApp chatbot number - +91-9881193322. 2. Then update the WhatsApp application on your phone.

3. Now, open WhatsApp and refresh your contact list. 4. Open the chat window of Railofy. 5. You can send your 10-digit PNR number in the WhatsApp chat.

6. The Railofy chatbot will forward you all the alerts and real-time updates about your train journey. 7. You may send the PNR number before the journey starts for continuous live updates, alerts and status on WhatsApp.