Use the guide below for comprehensive instructions on how to set up your Duo system.
You may also download a pdf version of this guide with visual examples.
Duo provides two-factor authentication and secure sign-on tools for end users. 蹤獲扦
has chosen to utilize Duo for all CAS-authenticated sites (my蹤獲扦, Banner, Self Service,
among others) for additional security.
What is two-factor authentication? Two-factor authentication enhances security by
requiring the use of a secondary device at log in to verify your identity. This ensures
that others cannot access your account by obtaining your password.
For 蹤獲扦, two-factor authentication means a log in with 蹤獲扦ID and password in conjunction
with another method a user chooses with Duo (cell, phone, land line, or app).
You will receive an email once you are registered with Duo. This email will contain
a one-time link for set up and a link to a guide with instructions.
After you receive this email, if you attempt to log in to my蹤獲扦 or any other CAS-authenticated
site before completing the Duo enrollment process you will be taken to the same Duo
sign up screen before being allowed to login.
USB Security Key (YubiKey): With the key, there is a departmental cost involved. For
more information, contact the Help Desk: 316-978-HELP, option 1 or helpdesk@wichita.edu.
Duo created a helpful enrollment guide that can be found on their site at This online guide may contain all the information you need. If not, see below for
step-by-step instructions.
Important: The Duo App is currently available for iOS (Apple) devices, Android devices,
and Windows devices. If your phone uses a different operating system, see Section
7: Setup Using Landline or Cell Phone without App.
Select the link in the Duo Email or log in to my蹤獲扦 to access the Duo Startup Screen.
Select Start Setup.
Select Mobile Phone and press Continue.
Enter your phone number and confirm your phone number with the checkbox. Press Continue.
Select your phone type from the list of options and press Continue.
You will be prompted to download the mobile app. Go to the App store on your mobile
phone and download the Duo Mobile app. If needed, there will be instructions on the
page for how to download the app from your phones app store. Keep the Duo startup
screen open on your computer as you will be revisiting it shortly.
Once the app is installed, follow the prompts to Add Account.
Be sure that you allow camera access to the app, as a QR code will be generated for
you to complete setup, requiring the use of the camera.
It is also recommended to allow notifications to the app on your phone to simplify
the authentication process.
Once the app is downloaded on your phone, return to your computer. On the Duo startup
screen select I Have Duo Mobile Installed.
A QR code will appear on your computer screen, along with prompts for capturing the
QR code with your cell phone camera. Hold your phone up to the screen and capture
this QR code with your phones camera.
Select log on preferences in the dropdown for When I Log In and press Continue to
Login.
Once you have completed the enrollment process, the options that appear are the options
you will normally see when logging in. They include the following:
Send Me a Push: Receive a notification to the mobile app for you to approve login
Call Me: Receive a phone call on your phone to approve login
Enter a Passcode: Enter a code that is texted to your phone.
Push Notification
You may find that Push Notification is the fastest method to authenticate. Send Me
a Push will prompt the phone app to notify you. When you visit the app, you will have
the option to Approve or Deny the authentication.
Call Me will prompt Duo to call your cell phone. Answer the call and press any key to approve
log in.
Passcode or Text Notification
Select Enter a Passcode and either enter the code visible in the app or press Text me new codes to have Duo text your cell phone a special code to log in.
For cell phones that cannot access the Duo app, or for landlines, select Landline.
Select the link in the Duo Email or log in to my蹤獲扦 to access the Duo Startup Screen.
Select Start Setup.
Select Landline and press Continue.
NOTE: if you have already selected Mobile Phone and later discover that your cell
phone does not support the app, simply select Other on the cell phone Type selection
screen. This will take you to the same place as the Landline option.
Enter your phone number and confirm your phone number with the checkbox. Press Continue.
Select log on preferences from the drop down and press Finish Enrollment.
Once you have completed the enrollment process, the options that appear are the options
you will normally see when logging in. They include the following:
Call Me: Receive a phone call on your phone to approve login
Enter a Bypass Code: enter a code that is texted to your phone
Call Notification
Call Me will prompt Duo to call your phone. Answer the call and press any key to approve
log in.
Text Notification
Select Enter a Bypass Code and press Text me new codes to have Duo text your cell
phone a special code to log in.
You must set up two devices with Duo. If you only set up one device, you risk being
locked out of your account if you cannot access the original method.
To add an additional device after the first device is established:
In the Duo Log In Screen, select Add a New Device from the menu on the left.
Confirm your identity by choosing an authentication device. This can be the way you
usually log into Duo (e.g. a push notification or phone call).
Follow the directions above to either:
Set up the Duo Mobile App on an additional phone, or
If you are using Chrome, Security Key may be listed as an option for Duo. This feature
is not currently enabled for 蹤獲扦 at this time, though it may be utilized in the future.
Settings and Options
Log in options may be set up during enrollment under the When I Log In dropdown menu.
These settings, including the ability to add or remove devices can be found on the
left side of the Duo log in screen. Remember, you can always find the duo screen simply
by logging in to my蹤獲扦.